Loyalty Frequently Asked Questions
This page explains how our loyalty programs work so customers can earn and redeem points correctly. We currently offer two separate loyalty systems, and it’s important to understand how each one works.
How do your loyalty points work?
We have two separate loyalty programs, and it’s important to use the right one based on how you order.
Dining / Toast (In-Store) Loyalty Points
• Earned and redeemed only at the restaurant.
• Can be used when dining in or ordering in-store.
• Cannot be redeemed on the website.
Website Loyalty Points
• Earned and redeemed only through online orders on our website.
• Cannot be used in the restaurant.
Remember
These are two completely separate programs, so points cannot be transferred or combined. Always use the correct program for your order type to avoid confusion.